Here is an evaluation of the Panasonic Real Pro Ultra in 5 categories including Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. Each individual category is given equal weight of 20 potential points.
The categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We hope this disciplined method of evaluating a massage chair will help to guide anyone looking at massage chairs. The Panasonic Real Pro Ultra EP 30003 KU shiatsu massage chair price is in the mid range of $2,000 to $3,000.
Warranty & Customer Service: It is important that the manufacturer stand behind its product and provides good customer service. Panasonic has 1 year labor and 3 year parts. Panasonic uses a counter to monitor the machine hours. The warranty will expire after 1,000 hours of use. Panasonic has average warranty coverage. Customer service is through your retailer or national service centers. Service time and quality is variable and dependent on where service is obtained. Our Rating in this category is 16.
Comfort & Ergonomics: The comfort and fit of any chair is important for the use. Panasonic usually makes it chairs pretty ergonomic. The Real Pro Ultra is no exception. The back pad is comfortable and plush. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.
Ease of Use: As technology advances, it is easy to include everything including the kitchen sink for functions. Although it is nice to have many features, they cannot be a burden on the user to become familiar with them. Panasonic has loads of experience with electronics and this fact is not lost on them or their massage chairs. Just to be sure Panasonic includes a voice guidance system to assist the user. The remote is intuitive and the descriptions are accurate. Even the individual programming is not too hard to learn for the average user. One nice feature is the 5 minute quick refresher function. This gives you the option to just hit one button and get a quick refresher massage. Our rating in this category is 18.
Key Features: The Real Pro Ultra by Panasonic has an pressure point sensor and the exclusive Junetsu massage therapy. The human body has around 350 pressure points. There are almost 100 for the back, neck and shoulders. The EP 30003 has a body scan to sense these pressure points. It then tailors the shiatsu style massage to the individual user. Panasonic also developed the Junetsu massage technique into this model. The Junetsu uses firm pressure with a penetrating circular motion for the back. This is a unique massage offered only by Panasonic. We give the EP 30003 an 18 for this category.
Massage Therapy: The most critical function are the massage therapies that can be delivered by the chair. This recliner is capable of full body massage. It covers the back and neck with the back rollers. The lower body is covered comprehensively with the air massage system. The Panasonic Real Pro Ultra has 5 automatic programs 4 manual massage techniques and 4 manual courses. With the auto programs choose from the following: Refresh, Shiatsu, Deep, Swedish and Stretch. There are a total of 14 airbags for calf and foot coverage. We give the Real Pro Ultra a 19 for this category.
Adding up the individual scores, the overall rating for the Panasonic EP 30003 is an 88/100. This is a solid rating for a solid chair. The Real Pro Ultra is a good performer in the mid range massage chair market. The reflexology foot massage and the addition of Junetsu massage is great value at this price point.
The remote also comes with a voice guidance for those unwilling to read. The warranty is one area that most likely needs an extended warranty. Taller users need to see how well they fit, since the footrest does not extend out. Otherwise, Panasonic has done a good job for this massage chair recliner.
The categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. We hope this disciplined method of evaluating a massage chair will help to guide anyone looking at massage chairs. The Panasonic Real Pro Ultra EP 30003 KU shiatsu massage chair price is in the mid range of $2,000 to $3,000.
Warranty & Customer Service: It is important that the manufacturer stand behind its product and provides good customer service. Panasonic has 1 year labor and 3 year parts. Panasonic uses a counter to monitor the machine hours. The warranty will expire after 1,000 hours of use. Panasonic has average warranty coverage. Customer service is through your retailer or national service centers. Service time and quality is variable and dependent on where service is obtained. Our Rating in this category is 16.
Comfort & Ergonomics: The comfort and fit of any chair is important for the use. Panasonic usually makes it chairs pretty ergonomic. The Real Pro Ultra is no exception. The back pad is comfortable and plush. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.
Ease of Use: As technology advances, it is easy to include everything including the kitchen sink for functions. Although it is nice to have many features, they cannot be a burden on the user to become familiar with them. Panasonic has loads of experience with electronics and this fact is not lost on them or their massage chairs. Just to be sure Panasonic includes a voice guidance system to assist the user. The remote is intuitive and the descriptions are accurate. Even the individual programming is not too hard to learn for the average user. One nice feature is the 5 minute quick refresher function. This gives you the option to just hit one button and get a quick refresher massage. Our rating in this category is 18.
Key Features: The Real Pro Ultra by Panasonic has an pressure point sensor and the exclusive Junetsu massage therapy. The human body has around 350 pressure points. There are almost 100 for the back, neck and shoulders. The EP 30003 has a body scan to sense these pressure points. It then tailors the shiatsu style massage to the individual user. Panasonic also developed the Junetsu massage technique into this model. The Junetsu uses firm pressure with a penetrating circular motion for the back. This is a unique massage offered only by Panasonic. We give the EP 30003 an 18 for this category.
Massage Therapy: The most critical function are the massage therapies that can be delivered by the chair. This recliner is capable of full body massage. It covers the back and neck with the back rollers. The lower body is covered comprehensively with the air massage system. The Panasonic Real Pro Ultra has 5 automatic programs 4 manual massage techniques and 4 manual courses. With the auto programs choose from the following: Refresh, Shiatsu, Deep, Swedish and Stretch. There are a total of 14 airbags for calf and foot coverage. We give the Real Pro Ultra a 19 for this category.
Adding up the individual scores, the overall rating for the Panasonic EP 30003 is an 88/100. This is a solid rating for a solid chair. The Real Pro Ultra is a good performer in the mid range massage chair market. The reflexology foot massage and the addition of Junetsu massage is great value at this price point.
The remote also comes with a voice guidance for those unwilling to read. The warranty is one area that most likely needs an extended warranty. Taller users need to see how well they fit, since the footrest does not extend out. Otherwise, Panasonic has done a good job for this massage chair recliner.
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